1.When I upload my asset, it just say “uploading 0%” then “uploading 100%” but it never did.
2. Can’t uploading my gif, it’s just a loading image.
Hello @Mecha33, welcome to the fourm!
I think I know to fix it
Exit the app and open it up again an reupload the asset!
This should work
Welcome to the forum, @Mecha33! What @poweringbaconmaker said. Also, plugging in your device while uploading may help, or you may need to go somewhere where you have a faster internet connection.
Welcome to the forum! Also check the size of your file (It is desirable that it be smaller than 512 kb)
For some reason I can’t upload any assets.
The device I’m using is a Samsung Tab S6.
Pls help.
Welcome to the our Forum @MistoryFox ! What issue you have? You have a good internet connection? How much free RAM is there on your device?
Thx.
Alright so I’m unable to make/upload any assets.
My internet is fine, my storage space & ram is good.
If you need me to make a video and show ya i can.
Also i did attempt a 90kb image to test your previous statement.
Most of the S6 has 6 gb of RAM. I suggest u make the image smaller in detail and close other apps running on the background.
Yes, it is obvious that problems arise with your device, we can’t adjust our application in your case. I think you need to try to configure your device.
Please elaborate on how & what to configure.
I appreciate the input.
I will try but the quality will look horrible since majority of things I want(ed) has lots of pixels, like over 720P x 720P, or 2Kp.
I tried a 6kb sized image and didn’t work at all.
Also here’s some stats of my tablet after doing such.
Indeed, it is very strange why this does not work for you. Do you add name for the new asset?
@MistoryFox by way of troubleshooting, are you able to experiment by trying to upload the 6kb image (a) from a different device, ideally a laptop or desktop, on the same network, and (b) from your S6 on a different network?
I don’t own aa PC sadly.
And i can’t try on my crappy phone.
And no other local networks are available, but i will attempt my phone Hotspot.
adding name doesn’t work at all.
I can make a video to show.
After you select a sprite on your device, do you expect how much time? Try to wait about 30 -40 seconds and do not click the “Finish & Save” button until this point. When the sprite becomes available in the viewport, then give the asset a name and click “Finish & Save”.
I will try that, I will return results when I can.